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Are My Taxes Being Delayed as a Result of the COVID-19 Outbreak ?

Resources have been limited due to the Covid-19 outbreak.

Regarding E-filed Tax Returns with Direct Deposit:
Typically, the IRS will process your tax return within 21 Business days (weekends not included). Due to these delays, we are asking all clients to please allow an additional 2-3 week for processing.

Regarding Mailed Returns:
Typically, the IRS asks to allow 4 weeks before checking the status. Refund processing time is 6 to 8 weeks from the date the IRS receives your tax return.
Unfortunately, due to health concerns the IRS HAS STOPPED PROCESSING MAILED RETURNS. There is no word as of yet when the IRS will begin processing paper returns again.

Dated: April 15, 2020

How Do I Contact the IRS ?

Typically, you would contact that IRS at 1-800-829-1040.

Unfortunately, the IRS is “unable to provide live assistance due to reduced staff levels”.

As a result, Cloud Accounting Professionals is unable to communicate with the IRS. Until the IRS reopens live communications, any matter involving IRS assistance has been placed on hold.

What Does E. I. P. Mean ?

Economic Impact Payment also known as the Stimulus Check.

How to Check My E. I. P. Status ?

Please use the following link:

Reasons You May Get “Status Not Available”- You may get “Payment Status Not Available” if:

  • The application doesn’t yet have your data, or
  • You are not eligible for a payment.

For more information visit:
> >

How Do I Know if I Qualify for the E. I. P. (Economic Stimulus Payment) ?

Please use the provided link to calculate how much your payment will be based off your previous filing status:
> > How To Calculate My EIP

I Didn’t File My 2018 or 2019 Income Tax Return, Now What ?

You may be considered a NON-FILER if:

  • You did not file a 2018 or 2019 tax return because your gross income was under $12,200 ($24,400 for married couples)
  • You had no income, or
  • You weren’t required to file a return

If any of these apply to you please visit:
> > NON-FILERS: Enter Payment Info

How Much Money Will I Get from My E. I. P. ?

Qualifying adults will get a check or direct deposits of  $1,200 – or $2,400 for married couples filing jointly.
You will receive an additional $500 per qualifying child (must be under age 17 at the end of the taxable year).

Using the following link and your previous filing status to see if you qualify:
> > How to Calculate My EIP

My Child/Dependent is Over 17. Will I Still Get the Additional $500.00 ?

If your child is over the age of 17, you will not receive the additional $500.
They will be seen as a dependent; dependents are not receiving stimulus aid.

I Only Receive SOCIAL SECURITY BENEFITS, Will I Still Get a E. I. P. ?

If you receive Social Security Administration (SSA), the Railroad Retirement Board (RRB) or benefits from Veterans Affairs (VA). “The IRS will use the information from your 2019 benefits to generate a Payment to you if you did not file tax returns in 2018 or 2019.” You will receive your stimulus payment as a direct deposit or as a check by mail; however you normally receive your federal benefits.



Visit the following links from the IRS “Frequently Asked Questions” for more information regarding:.